The Sanchar Saathi Portal, introduced by the Government of India, aims to enhance the security of mobile phone users. This platform facilitates the blocking of stolen phones and enables phone tracking. In the unfortunate event of losing or having a phone stolen, users can utilize the Sanchar Saathi Portal to block their devices. Additionally, they have the option to track their phone’s location. The portal serves as a valuable resource for individuals concerned about the potential misuse of their stolen phones, as it allows for remote blocking and unblocking through a simple phone call.
The Sanchar Saathi Portal offers a convenient alternative to traditional methods, eliminating the need for individuals to visit police stations in the event of a phone loss or theft. This streamlined process provides peace of mind to users and safeguards them from potential legal implications arising from the unauthorized use of their stolen phones. By leveraging the functionalities of the Sanchar Saathi Portal, users can efficiently locate their lost or stolen mobile devices. This article will guide you on the steps to block and track your phone through the Sanchar Saathi Portal in case of such unfortunate incidents.
What is Sanchar Saathi Portal 2024?
The Department of Telecommunications, under the Government of India, has introduced the Sanchar Sathi portal. This platform offers the convenient service of blocking and unblocking lost or stolen mobile devices. Within the Sanchar Sathi portal, various modules, including CEIR and TAFCOP, have been integrated. The CEIR module specifically assists in locating lost or stolen mobile devices and enables the blocking of such devices across all telecom operators’ networks, preventing unauthorized usage.
Additionally, the TAFCOP module provides users with the ability to check the number of mobile SIMs registered in their name. This feature allows users to identify and block any unauthorized SIMs associated with their identity. The Sanchar Sathi portal empowers mobile users to take control of their mobile connections and ensures the security of their personal information.
One notable feature of the Sanchar Sathi portal is its accessibility to multiple languages, including Hindi, English, and all other languages spoken in the country. This user-friendly portal enables individuals to apply online to block their lost or stolen phones from the comfort of their homes. Furthermore, users can easily unblock their mobile devices through the portal once they have recovered them. The versatility of language options makes the Sanchar Sathi portal inclusive and accessible to a wide range of users nationwide.
| Sanchar Sathi Portal 2024 Key Highlights | |
| Sanchar Sathi Portal Launch Date 2024 | May 16, 2023 |
| Sanchar Sathi Portal Official Website | Sanchar Sathi Portal Official Website |
| Sanchar Sathi Portal Objective | To provide information regarding stolen mobile. |
| Sanchar Sathi Portal Beneficiary | Citizen of India |
| Sanchar Sathi Portal Ministry | Ministry of Communications |
| Sanchar Sathi Portal Usage | Enable the capability to track and block a lost smartphone. |
| Sanchar Sathi Portal Mode of Application | Online and Offline |
Sanchar Saathi Portal 2024 Objective
- The Sanchar Saathi portal is a citizen-centric initiative by the Department of Telecommunications aimed at empowering mobile subscribers.
- Its primary objectives include enhancing the security of mobile users and raising awareness about various citizen-centric initiatives of the government.
- Through Sanchar Saathi, citizens can gain insights into the mobile connections issued in their name, have unnecessary connections disconnected, block or trace lost mobile phones, and verify the authenticity of devices when purchasing new or used mobile phones.
- The portal incorporates several modules, such as CEIR (Central Equipment Identity Register) and TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection), to achieve these goals.
Sanchar Saathi Portal 2024 Methods to Block Your Mobile
To block your phone’s IMEI, you can utilize one of the following methods:
Online Form Submission
- File a report with the police and retain a copy of the report.
- Obtain a duplicate SIM card for the lost number from your telecom service provider (e.g., Airtel, Jio, Voda/Idea, BSNL, MTNL, etc.). This is crucial as it serves as the primary mobile number for submitting the IMEI blocking request (OTP will be sent to this number). Note: SMS functionality on re-issued SIMs is activated 24 hours after SIM activation.
- Prepare your documents, including a copy of the police report and identity proof. You may also provide the mobile purchase invoice.
- Complete the request registration form to block the IMEI of the lost/stolen phone, and attach the necessary documents.
- Upon form submission, you will receive a Request ID, which can be used to check the request status and for future IMEI unblocking.
Through State Police
- If you receive the message “Request already exists for IMEI *** and mobile number *** with FIR No = *** on *** by State police.” after submitting the blocking request, it indicates that the request for your IMEI and mobile number is already present in the CEIR system through State police.
Remember to follow these procedures diligently to block your phone’s IMEI and take prompt action in case of loss or theft.
Sanchar Saathi Portal 2024 How to Block Your Mobile?
- Start by visiting the Official Website of Sanchar Sathi portal
- Once on the homepage, navigate to the “Citizen Centric Services” option.
- Click on “Block Your Stolen/Lost Mobile CEIR.”
- This action will lead you to a new web page.
- On the new page, select “Block Stolen/Lost Mobile.”
- Fill in the details of the lost smartphone, including Device Information (Mobile Number, IMEI Number, Device Brand, Device Model, Upload Invoice, etc.).
- Provide Lost Information such as Lost Place, Lost Date, State, District, Police Station, and Police Complaint Number, and Upload the Police Complaint.
- Enter the Mobile Owner’s Personal Details, including Name, Address, Email ID, Captcha, etc.
- Input another mobile number for OTP and click on the “Get OTP” option.
- Once the OTP is verified, tick the Declaration and click on the “Submit” option.
- Upon successful submission, you will receive a unique application reference ID for tracking, unblocking your device, and checking your application status.
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Sanchar Saathi Portal 2024 How to Unblock Found Mobile?
- To unblock your phone on the Sanchar Sathi portal, start by visiting the official website.
- Once on the homepage, locate and click on the “Un-Block Found Mobile” option.
- A new page will appear, prompting you to provide the phone’s request ID, phone number, and the reason for unblocking.
- Enter the captcha code provided on the page and input your mobile number to receive an OTP.
- Once the OTP is received, enter it and click on the “Submit” option.
- Your blocked phone will be successfully unblocked using this process.
Sanchar Saathi Portal 2024 Check the Request Status
To ascertain the status of a lost or stolen mobile phone, adhere to the steps provided on the Telecommunication Partner Portal:
- Begin by visiting the official website of Sanchar Sathi Portal
- Once on the website, the homepage will become visible.
- On the homepage, select the “Check Request Status” option.
- Upon clicking, a new page will be unveiled.
- Now, input your Request ID on this page.
- After entering the Request ID, proceed by selecting the “Submit” option.
- After clicking, the page will present the current status of your application.
Sanchar Saathi Portal 2024 FAQs
What is the Sanchar Saathi Portal?
The Sanchar Saathi portal is a citizen-centric initiative by the Department of Telecommunications aimed at empowering mobile subscribers. Its primary objectives include enhancing the security of mobile users and raising awareness about various citizen-centric initiatives of the government. Through Sanchar Saathi, citizens can gain insights into the mobile connections issued in their name, have unnecessary connections disconnected, block or trace lost mobile phones, and verify the authenticity of devices when purchasing new or used mobile phones. The portal incorporates several modules, such as CEIR (Central Equipment Identity Register) and TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection), to achieve these goals.
What is the CEIR module in the Sanchar Saathi portal?
The CEIR (Central Equipment Identity Register) module in the Sanchar Saathi portal enables the tracing of lost or stolen mobile devices. This feature allows for the blocking of lost or stolen devices across all telecom operators in India, preventing their use. If someone attempts to use a blocked mobile phone, its traceability is generated. Once the lost or stolen mobile phone is located, it can be unblocked on the portal for normal use by the citizens.
What is the TAFCOP module in the Sanchar Saathi portal?
The TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection) module in the Sanchar Saathi portal serves two main purposes. Firstly, it allows mobile subscribers to verify the number of mobile connections registered in their name. Secondly, it facilitates the reporting of any mobile connection(s) that are either unnecessary or not obtained by the subscriber. This feature empowers users to manage and control the mobile connections associated with their identity.
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